Pip + Willow
Mother/Grandmother Arch Quote Plaque
Mother/Grandmother Arch Quote Plaque
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
It is the busiest time of the year hence our current processing time is currently between 2-4 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Mothers & Grandmothers play such a special part in our life, so let them know how much they are appreciated with our Mother's Day Arch Plaque!
This plaque has been designed with Mothers, Grandmothers, Sisters, Aunties, and other special Mother figures in mind.
You can choose to purchase this plaque alone, add magnets on the back (an additional $3.95), or with a stand (an additional $5.95 - magnets not included) for easy display on your bedside table, living room, or desk.
A truly special keepsake that can be cherished for a lifetime.
Specifications:
- Size of plaque - Approximately 12.5cm wide x 19cm high
- Comes without magnets as standard, however, you can choose to add magnets or a stand for an additional cost.
- Manufactured out of 3mm plywood, with laser engraving
- All other items in the images are not included
- Designed and made in Melbourne, Australia
How to Order:
- Select if you would like magnets, a stand, or no fixing.
- Type in the text box who the plaque is for in the text box provided. (Eg. Mum, Mama, Mummy, Granny, Mi Mi, Nan etc.)
- Select if the plaque is from a single child or multiple children - this will determine how the verse is written. Eg. Me or Us, Hand or Hands etc.
- Type who the plaque is from in the text box provided so that we can put "Love *****" at the end.
- If you have any further questions, please email us at hello@pipandwillow.com.au
NOTE: As our plaques are made from a natural product (plywood), please allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured. This is what we love about our frames the most - each set is so unique.
As all of our products are handmade by us, please allow 10-15 working days for dispatch (this is for both standard and express postage). We thank you for your patience.
