Pip + Willow
Paw Print Ornament
Paw Print Ornament
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
It is the busiest time of the year hence our current processing time is currently between 2-4 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
At Pip and Willow, we love our furry friends - they play such a special role in our family!
Our Personalised Paw Print Ornament is the perfect addition to your Christmas Tree this year. One that can be reused year after year.
If you don't have a Christmas tree, add it to a Christmas gift box or hang it from a wreath - no matter what you choose, it will be cherished for years to come.
Specifications:
- Double layered ornament - you can select timber or silver mirrored acrylic as the base, and then white acrylic is placed on top as the top layer.
- Size - Approx. 8.7cm wide x 8.5cm high
- Engraved details
- Gorgeous twine for easy hanging
- All other items in images not included
- Designed and made in Melbourne, Australia
How to Order:
- Select was base you would like - silver mirror or timber
- Enter the name of your pet
- If you have any further questions, please email us at hello@pipandwillow.com.au
As all of our products are handmade by us in Melbourne, please allow 10-15 working days for dispatch (this is for both standard and express postage). We thank you for your patience.
