Pip + Willow
Personalised Christmas Crate - Small
Personalised Christmas Crate - Small
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
Processing time is currently between 1-2 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Enhance Your Christmas Traditions with Our Personalised Christmas Crate
Bring the magic of Christmas alive with our beautifully personalised Christmas crate, perfect for adding excitement to your family’s festive traditions. Whether for your kids or the whole family, this charming crate is designed to hold all the special treats and gifts that make Christmas morning unforgettable.
Crafted with care and attention to detail, the crate is ideal for use on Christmas Eve, Christmas Day, or even December 1st to kick off the festive season. Fill it with Christmas pyjamas, festive snacks, hot chocolate, a holiday movie, or reindeer food to delight your little ones and create a lasting holiday tradition.
Make it uniquely yours by customising it with up to two children’s names or your family surname. This crate is a keepsake that will bring Christmas cheer year after year.
Note: if you ordered our small crate before, you can just order the panels and it will fit this Christmas crate.
Video/Instagram Reel: click here
Key Features:
-
Personalised For Your Family: Personalised for Your Family: Add up to two children's names or your family surname for a truly special touch.
- Interchangeable Panels: Adapt the crate for any occasion with interchangeable panels, offering a convenient and cost-effective solution for year-round decorating.
-
Start a Family Tradition: Create lasting memories by using this crate to celebrate the holiday season each year.
Specifications:
- Due to the size of the crate, this item will be shipped to you flat-packed. Detailed assembly instructions and screws are included, however, you will require a Phillips Head screwdriver.
- Dimensions - 31cm wide x 23m deep x 15cm high
- Manufactured out of Pine Timber with engraving and white acrylic name
- Designed and handmade in Australia
Options:
- Crate + Panels - Receive the crate with separate three 3mm lasered panels; attach them to the wood using Velcro dots. This way you can interchange the panels every special occasions such as Christmas, birthdays, Mother's and Father's Day etc ..
- Crate only - The design is laser-engraved directly on the wood
- Panels only - Assuming you already have a crate with the similar dimensions here, attach these 3mm plywood panels to the front using the provided Velcro dots. Interchange them during special occasions like Christmas or birthdays.
How To Order:
- Enter name/s or family name
- Choose from the Crate options of - Crate + Panels, Crate Only, Panels Only
- Choose from the design options of - Happy Easter or Special Delivery For
- If you have any further questions, please email us at hello@pipandwillow.com.au
As these CRATES are made from a natural product (pine and plywood), please allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured.
