Pip + Willow
Personalised Constellation Star Map
Personalised Constellation Star Map
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
Processing time is currently between 1-2 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
A star map is a beautifully crafted representation of the stars' real-time positions on a date that holds significance for you. Whether it’s your birthday, anniversary, wedding or another cherished occasion, a star map captures the celestial arrangement of that special moment. Each map can be personalized with the date and a name, making it a unique keepsake.
Imagine gifting a loved one a star map that shows the stars exactly as they were on a day that means the world to you both. It’s a deeply personal and thoughtful present, perfect for commemorating life’s memorable moments. The stars’ positions vary by date and location, ensuring that every star map is truly one-of-a-kind, just like your memories.
This exquisite custom print is perfect for romantic celebrations and makes a delightful surprise for your beloved. Show your appreciation for their love with this meaningful and elegant wall art.
Specifications:
- Photo frame can hold an A4 Photo (21x29.7cm)
- You can choose between oak-look, black or white frame
- You can also add to engrave at the bottom of the frame (except for the black frame)
- Designed and made in Australia
How To Order:
- For the frame - determine if you would like the oak-look, white or black frame
- Enter the following information:
- Name (Ex. John and Lesley)
- Title (Ex. THE DAY OUR STARS ALIGNED, UNDER THESE STARS WE SAID I DO, THE NIGHT WE MADE IT OFFICIAL etc)
- Location (Ex. Hunter Valley, NSW or Manila, Philippines)
- Date (Ex. 3rd of May 2013)
- Quote or line (forever and always, happily ever after)
Notes:
- You will receive a physical product with frame, glass and star map with details printed on matte photo paper
- Please note we do not automatically send over a proof of your order, if you'd like to see your image before it's printed please add a note to your order to let us know.
- If you chose engraving on the photo frame - the engraving appears somewhat black/brown (due to the laser burn) for the oak-look wood, in-filled with white paint for the black frame and in-filled with black paint for the white frame.
- Colour may vary slightly due to different colour monitors.
- The frames displayed are for demonstration purposes only and is not part of any digital image.
- As all of our products are handmade by us, please allow 10-15 working days for dispatch (this is for both standard and express postage)
