Pip + Willow
Personalised LED Night Light
Personalised LED Night Light
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
It is the busiest time of the year hence our current processing time is currently between 2-4 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Our Personalised LED Night Lights are a gorgeous inclusion to your child's nursery or bedroom. They make a great gift idea to celebrate the arrival of a new baby or a birthday - a special keepsake that can be cherished for a lifetime.
The light base comes with a USB plug connection as standard, and requires a 240v to 5v standard plug outlet or a USB battery pack to operate (not included).
Inclusions:
- 1 x light base which is solid beech timber and is 150mm x 60mm x 40mm in size. It comes with a flick switch to turn it on and off.
- 1 x piece of acrylic with a customised name. It is 2mm thick and 200mm x 125mm.
- 1 x spacer plate which ensures a snug fit of the acrylic inside the light base.
How to place your order:
- Select the font that you would like - There are 4 options.
- Write the name in the 'Text' section. Please double check that you are 100% happy with what you have written, as we will print the name on the acrylic exactly as you have written it.
- Select the quantity as 1.
NOTE: Please avoid touching the acrylic on the face. When handling the acrylic, please hold by the edges. If finger prints or dust appear on the acrylic, please gently wipe with a lens cleaner cloth or microfibre towel. Water or other cleaning products must not be used. Also avoid using sponges, tissues, paper towel etc. as it will scratch the acrylic.
Our LED Night Lights are not a toy and are for decoration only. Please keep out of reach from children and away from water.
As all of our products are handmade by us in Melbourne, please allow 10-15 working days for dispatch (this is for both standard and express postage). We thank you for your patience.
I first bought this years ago for my first niece and forgot about it. She uses it as her night light every night. Now that her little sister is old enough, she asked where hers was. So I’ve ordered a second one now ready for her birthday so the girls can be matching. They're beautifully made, would definitely recommend.
Beautiful quality and packaging. The perfect gift!
The personalised nightlights are my absolute go to gift for a new baby! They are beautifully made with such outstanding quality. The detail and the careful packaging are always appreciated, along with Mel's handwritten little note.
I highly recommend this product for your own little one or as a gorgeous gift!
The product arrived extra quick and was exactly what I wanted! Fantastic quality and I loved receiving the handwritten note of thanks! Highly recommend!
The product arrived extra quick and was exactly what I wanted! Fantastic quality and I loved receiving the handwritten note of thanks! Highly recommend!