Pip + Willow
Personalised Phone Stand
Personalised Phone Stand
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
It is the busiest time of the year hence our current processing time is currently between 2-4 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
The Simple Phone Stand That You Need!
This personalised phone stand features an interlocking design and is crafted from durable bamboo wood. It arrives flat packed and can be easily transported. With customizable design options, including hand-drawn images, handwriting, or a personal message, this phone stand is a perfect gift that can be cherished for years to come.
What Is Included?
- Constructed from two individual pieces of wood, this phone stand can be easily assembled for your convenience.
Specifications:
- Wood is made from bamboo wood
- Size is 11.5cm (L) x 8cm (W)
- Design is engraved using laser-engraving technology
How To Order:
- Choose from the designs available - you can also add your own message, drawing and/or handwriting from you kid etc.
- Design 1 - you can add DAD, GRANDPA etc. (WORLD'S GREATEST text is fixed and cannot be altered)
- Design 2 - You can write text at the top, and at the bottom (please just indicate which one is the top/bottom
- Design 3 - Indicate which one is at the top and bottom of the line
- Design 4 - would require you to upload your handwriting and/or drawing
- Design 5 - add your text and this will be written in cursive font
- Design 6 - please write your message, keep it short
Notes:
- No proofs will be sent for this item so please make sure everything is correct
- Colour may vary slightly due to different colour monitors.
- As all of our products are handmade by us, please allow 10-15 working days for dispatch (this is for both standard and express postage)
- Please also allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured.
